King Marketing

AJ Kandy
Creative Director

AJ brings over 17 years' experience to KMA+C.

Previously in charge of Branding, Interactive and Creative at telecom software maker Interstar Technologies, AJ also served as Art Director at magazine publisher EMG Media. He's also worked on projects for Power Corporation, Air Canada, Merck Frosst and BCE Teleglobe.

AJ is a graduate of Concordia University's Communication Studies program.

Other KMA+C Blogs

Ken King, President

Ikea, Wal-Mart, and the Future of Retail

Ikea are Canadians’ favourite source for affordable, if disposable, Scandinavian design. Wal-Mart is, although we are loath to admit it, Canadians’ favourite source for almost everything else. But if we look below the surface of these two seemingly polar opposites, there are a lot of similarities that don’t bode well for the future of big-box retail.

I should begin with a disclaimer: My own home has something by Ikea in literally every room. I genuinely admire their commitment to bringing stylish modernism to the masses. It’s beyond me why an Eames LCW chair made of $5 worth of bent plywood costs $600 CDN a pop when Ikea do a similar one for $50; I’m sure they’re union-made, but I doubt the costs are a significant part of the price, assuming equal technology.

I have shopped at Wal-Marts; both the reasonably-sized ones here, and the gargantuan, small-town-in-itself-sized ones in the United States. On paper, their massive-central-purchasing mode of bringing prices down seems to make perfect sense, and, even as we have great misgivings about their impact on local and national economies, one cannot help but admire how it all works.

Canadians like Ikea in part because we like to think of ourselves as a bit Scandinavian, too; people of the north with liberal mores, social-democracies with state healthcare. In real terms, Ikea has made some encouraging steps towards green product sourcing and I’ve never heard of them having a labour dispute.

We are a little more aware of the price tag that comes with a Wal-Mart; they shut a store in Jonquière where the employees were about to unionize. Still, millions of Quebecers shop there on the magic assumption that they have the lowest price in the market. It’s not as politically correct a brand as Ikea, however, for many well-known reasons.

Now - ignore all those well-known tropes and arguments, because there’s a larger issue underneath: neither of these chains will be able to do business as they currently do for very much longer.

Think of them both as systems rather than as brands for a minute. Products are sourced from all over the world; shipped from all over the world; vast resources are consumed (wood, plastic, metal, and especially, oil and energy). The stores are large-surface big-box outlets surrounded by acres of parking, which require large energy inputs for heating and cooling and create heat island effects. They are located out in the burbs and exurbs, you need a car to get to them: they contribute to sprawl. They displace wildness, watersheds, habitat, carbon sinks and other “net positives” of the unbuilt environment.

In that sense, Ikea is as much a “bad design” as Wal-Mart is.

In a world where crude oil and refined fuel costs will only go higher - in short, one that will soon run out of cheap oil energy - the entire supply chain of both Ikea and Wal-Mart (the famed “warehouses on wheels”) will collapse.

If Ikea is to continue, it’s going to have to shift to local production; ship bits rather than atoms, licensing designs from the central office to local artisans, to produce bespoke editions of their wares on-demand, adapting to local conditions and materials.

I don’t know if Wal-Mart would survive at all, given it’s incredible price-sensitivity.

I have some more thoughts about greening the Big Boxes, and I’ll post those soon. In the meantime, what are your thoughts and ideas? How do you feel about Ikea and Wal-Mart, together or separately? What future do you see for large-surface retail?

August 15, 2005 3:02 AM

Comments

There are many points that you’ve brought up that are perfectly valid. With Ikea in particular, they do have their locations in remote areas that you need to drive to - which of course does not contribute to better air quality. I have heard though, that Ikea ‘owns’ something like 80 per cent of Finland - it’s from here that they find the trees to use for their furniture. They use a controlled clearing method and cut only according to what they need - allowing the rest of the forest to replenish. The furniture that is made availible is only sold for a limited time, as they have designated only a specific amount of trees to produce the pieces - once they’re out, they’re out and won’t cut down more trees to produce anymore.

Personally, I think this somewhat of a fair trade on their part. I think the method in which they utilize to produce their furniture is a sound business model. The general business model developed by Ingvar Kamprad (Ikea’s founder) was, in itself, a sound model - find a low-cost way of supply and pass the low-cost savings on to the consumer. An example of this is, he wanted to sell tables so he found a place that sold just “legs” then he went to a place that sold doors and had them not drill holes in the piece and sell it to him instead. Two different things bought at low cost allowed him to sell them to the comsumer and allow them to build it themselves (thus saving on assembly costs).

Sure, every company has its issues, but overall I think Ikea truly has LESS to worry about in terms of practices. After all, where else can you find a complete bedroom set flat-packed into a 2-inch box?

wrote danny arias on December 9, 2005 12:00 PM

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