King Marketing

Ken King
President

Before founding KMA+C, Ken was the Director of Sales & Marketing for Hip Interactive.

Prior to that, Ken was Director of Advertising for retail franchisor Multimicro, whose brands include Compucentre, CompuSmart, MicroAge and The Telephone Booth.

Ken is an MBA graduate of the Queen's University School of Business.

Other KMA+C Blogs

AJ Kandy, Creative Director

August 24, 2005

Get Connected with LinkedIn

When you network as much as I do (and that's pretty much required of any service business owner) keeping track of your extended network can become difficult, and even the best desktop contact management software can't help you find people you don't already know.

Enter the concept of six degrees of separation as embodied by services like LinkedIn and Friendster.

As more and more people connect themselves to one another using these services, it becomes easier to figure out that, for example, one of your college buddies used to work with the person who hired the guy who's about to bid out a major contract that one of your clients would like to land.

In the matter of only an hour or two you can create a LinkedIn account and begin your networking experience by mining the information in your address book. I did a bit of reading about LinkedIn best practices before I got started (see the credits at the bottom of the extended entry), and here's what I came up with as a personal plan of attack:

Find out who's already on LinkedIn

Once you have created your personalized LinkedIn account, begin your search for contacts by posting the contents of your address book to the “my profile” section on LinkedIn. This will be used solely for the purpose of data mining and it does not become visible to anyone else or get used for any nefarious purpose. By doing this, you will be able to see which of your existing contacts are already registered on the site. For those of you on Windows, your Outlook address book automatically includes all people to whom you've previously sent messages. Mac users may have to go through a simple procedure to move your previous recipients list from Mail into Address Book before exporting to LinkedIn.

Invite your contacts who are already on LinkedIn

Do NOT spam all of your contacts, but only those who are already registered. The fact that they registered a profile tells you that they were interested in networking this way, and so will probably not mind an invitation to connect. For certain of your contacts, you might want to send them one-off messages so you can make it completely personalized (use the LinkedIn mailer, though, so that the links to your profile are automatically generated). For the others, use the batch emailing function on the site. You should customize the invitation so it sounds like it's coming from you.

Create the opportunity for action beyond accepting your invitation

I had good success asking a simple question along with the invitations that I sent out to my contacts – “Have you found LinkedIn useful?” Many people not only accepted the invitation, but also sent me an email directly answering my question. In a few cases, it led to discussion of opportunities to get together for a beer and catch up, which in turn might lead to other opportunities.

Scan your connections' connections

As each person accepts your invitation, you will get an email from LinkedIn with a link to their profile. You should browse the complete list of their connections and see if there's anyone you know well enough to invite directly and for whom you can find an email address. By properly acknowledging that there is a direct connection, you bring their circle of contacts one step closer to you and can reach more people through fewer steps. Again, don't do this indiscriminately, pick and choose the ones you think are most likely to accept and who will yield the greatest benefit. You can always take this step later if you see that a connection you want to make is passing through them and multiple other people.

Explore the "reconnect" function on your LinkedIn home page

The information in your profile about previous employment and educational history is compared with the entire LinkedIn database, highlighting people you may know but for whom you don't have current contact information. This method allows you to send them a message directly (instead of asking someone else for an introduction) but without having to know how to reach them.

Selectively invite new users

Among your contacts, you probably know a few people who are well-connected and who would probably appreciate using a service like this. Chances are, they've even heard of it but just haven't done anything about it (I'm a good example; it took me about six months before I started actively using the service). Invite them one at a time and explain why you think it would be a good idea for them to join, offer to help them get started if necessary, etc.

Next Steps

That takes care of the first phase, establishing a view of our network. Once you've done so, you need to think about how best to use it. From the feedback I've received and things I've read online, the introduction process is where the system starts to fall apart. One major problem is that people have abused it by indiscriminately passing along requests, which defeats the purpose of using personal connections for this type of thing - the whole point is that you should be able to trust that an introduction that came from a friend (or friend of a friend) will have been vetted somewhat and that you're only hearing about it because your connection thinks it will be useful to you.

As I said above, I'm just getting started with LinkedIn. I'll post again when I figure out how to use the service effectively.

Credit where credit is due:

A lot of what I learned about using LinkedIn was gleaned from three sources: Dave Taylor, Des Walsh, and Christian Mayaud. The posts linked here are just samples of the useful information I found on these three sites, you can check those out and/or join the LinkedIn Bloggers Forum if you want to meet a bunch of other people talking about ways to make the most of the service.

Posted by kenking at August 24, 2005 10:29 AM

Comments

Interesting post. By connecting to only people who are already in LinkedIn, it makes life easier because you don't have to explain what Linkedn is all about. On the other hand, those who are already in LinkedIn are skewed towards certain demographics. To diversify your contacts to provide maximum opportunities for any purpose, I advocate inviting those you trust regardless of whether they are registered in LinkedIn or not. Granted, when your contact receives the invitation, they may not know what to do with it and have some connections. But for those who recognize the value in it, they will begin to send invitations to those whom they know and will grow the overall network. By inviting only those who already in the network, it just tightens the network (not a bad thing) rather than growing it. For step-by-step tips to both tighten and grow your network, please check out http://www.rickupton.com/linkedin-tips.htm

Posted by: Richard Upton at September 10, 2005 03:00 AM

Rick - thanks for the feedback. I read through the linked tips article and also some of the posts on your blog. I was particularly interested in your post about the drawbacks related to superconnectors - I wasn't aware that you don't have a choice about the route an introduction request should take.

http://linkedin-notes.blogspot.com/2005/08/potential-drawback-to-connecting-to.html

Posted by: Ken King | King Marketing at September 10, 2005 08:26 PM

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